the ubiquitous Customer Testimonials page. Every internet store publishes
one. A bunch of stale customer comments and who knows how many years
in compilation. Heck even K-Mart and United Airlines could get a dozen
positive comments strung together if you gave them enough time.
We went after our Customer Testimonials page in a slightly different
way. We pride ourselves on excellent customer service here at TheWarStore.
So below is TheWarStore Customer Testimonials page presented entirely
in TheWarStore style.
following are unsolicited customer comments we received by email during
a typical 30 day period this past year. We could have also included
completely positive comments from at least 3 different public forums
that we know about, but this will give you a general idea.
of e-mails to TheWarStore:
All goods received Monday
via FedEx. Everything there, no problems. Thanks
for the excellent service! Will
definitely recommend you to others.... =)
Thanks for the update, expect monthly orders from now on from me!!!
As I'm tryin to make yah my main etailer for minis & other mini
related stuff!!! I'll let you know when they show.
Thanks. The fast service
is much appreciated! Take care.
I must commend you on the
speed with which my recent order was dispatched. And the price was wonderful
indeed! I will always miss my 'FLGS' ('Friendly
Local Games Store' -ed)back home, but with service like
yours, I think I'll still be "in the game" wherever I may
Thanks Neal, you are the
best. Your fair business practices are what keep me and everyone else
coming back. I will wear your shirt with pride (and hopefully do what
it says) at the tournament.
Appreciate your timely assistance
and look forward to future good business with you.
P.S. Under my links you are
listed as the best seller for customer service
and you sure deserve such title ;)
I am incredibly satisfied
with my business with you guys. Your turnaround time is so fast it nearly
made my head spin. I thank you very much for the ultra quick service.
I recieved the order yesterday,
thank you! You have earned a loyal customer!
I've been ording from your
guys for years, and I love your service, and would like to place an
T'anks, Neal. You are a prince
Have placed several orders
for Perry figures with you in the last year or two; _always_ satisfied
with the speed and quality of your service.
Thanks, Neal. You're the
best. I'll tell everyone!
As always thank you for
the great service, I am enjoying the set of Game Color paints I purchased
from the war store recently.
No problem at all. Thanks
for such a fast fix, your reputation for customer service is well deserved!
I love TheWarStore very much
for I can buy such wide range of miniatures (From GW to very small companies)
I got my order thanks a lot great service as usual from the warstore.
You just got a starting mini's
person for life :) Thank you very much!
From a customer in Japan:
Your store is very good. I was glad at the estimate which you took out
This is OK. I hope to receive a miniature safely from you.
Order recieved yesterday
:) Thank you,
another happy customer,
Thanks so much for your help with the situation. Your honesty is refreshing
and your swiftness in handling my questions admirable. I'll definitely
be making further purchases with you in the future.
Thank you...it is good to
see such a personal touch and quick action from something as impersonal
as electronic shopping. While I like to give buisness to my local hobby
shop to help keep them in buisness ( and provide a local gathering place
for gamers), I will be sending my large purchase buisness (esp. GW)
your way. Keep up the good work
Over the past few years
you have been a very steady source of gaming supplies. Great to work
with, I like your prices, and the people I am have worked with (mostly
you I believe) have been great. Just wanted to say thanks.
Hey Neal, Just wanted to
say the new Army Transport is awesome. I've always been a big fan of
the transports and I have several of them, but the new Mobile transport
is great. Perfect for those large tanks. Have two land raiders for my
daemonhunters and now I know where they are going! Thanks again Neal.
Love the warstore.
That was fast! Thanks for
your quick and extremely knowledgable reply, I'll be switching to your
business for all my mini needs because of your customer service.
I’m very happy with
the merchandise and service. The packaging and shipping was first rate.
I look forward to a long customer relationship. Thanks.
Okay, since your website
is so mind-numbingly convincing, I'll have to put myself in for one
Thanks a million Neal. I
really appreciate the hand-holding. I'll get back to you with an order
in the next few days. Let me say what a pleasure it is to have a positive
customer-service related experience with an American company for a change.
G.H. (a different one :-)
Just wanted to drop a line
and say thank you for the speedy delivery of my forgeworld goodies.
You just earned my buisness for all my FW gear..
Please go ahead and charge
me for my entire order on my Visa Cash Card, what is shipped and what
is back ordered and shipped later? It helps my wife with her monthly
budget back in the States if all the money comes out at once. I have
complete confidence that I will receive all figures over time and have
certainly appreciated doing business with you.
I'm so far very happy with
the quick shipping. I will definintely buy from you again. Maybe next
time some GW stuff. Thanks,
Thanks Neal - Once again
you take the cake in the cheapest, (well except ebay, but i couldn't
find anything... and when you add shipping, you were actually STILL
Thanks guys, your kind
words are much appreciated.