Frequently Asked Questions


How do I check my Order Status:
Enter your Order Number and Email on the Order Status Page.

Can I place an order from your site Internationally:
Many products from our site can be ordered from other countries. Some manufacturers do not allow us to ship their products out of the United States and other products must not be shipped by air due to shipping regulations. All of these things and other details are outlined on the International Orders page.

How can I contact you:
The various methods for contacting us are on the Contact Us page.

I would like to subscribe to your email newsletter to get more information:
You can find that subscription form here.

I'm going to be in New York and would like to visit your store, where is it?

You can find directions to our store here.

Please email us if you have any other questions or on something we have not covered here.