Shipping Policy

TheWarStore Shipping Policy

If you clicked here wondering "What's the catch?", the rather simple answer is - there isn't any catch! All US orders Ship for only $7.95 - Regardless of Order Size!

Note from Neal:
I hate shipping charges, especially charges that don't show up until you are at the last check out screen. We let our customers know up front -- US Shipping and Handling is only $7.95 for UPS Ground Service/USPS Priority Mail, there are no other shipping or handling charges.
Enjoy shopping here!

TheWarStore Flat Rate Shipping:
Most orders ship within 1-3 business days. For US orders we use UPS Ground, UPS/USPS SurePost, USPS Priority Mail (Spray Cans must ship Parcel Post or Ground, see item details for more info), or USPS 1st class mail. We charge $7.95 regardless of US order size - order more and save more!

Canadian Orders
Hello to our neighbor to the north! Canadian orders ship at a lower rate than other international shipments, between $15.00 and $40.00 per order. We use USPS Global Priority Mail for fast (usually about a week) shipping to Canada.

International Shipments
We ship most anywhere else in the world and the shopping cart will handle shipping rate estimates automatically for you. For the best combination of speed and reliability we use USPS Global Priority and Global Express EMS.  Rates are about 20% of the order, more for smaller/heavier orders and less for larger/lighter ones.  The estimates are usually pretty good for typical miniatures orders, but orders with heavy boardgames, books, army cases, etc... will add to shipping.  Barring customs delays you should have your packages in about a week to 10 days.
For more information about International Orders, please click this link: International Orders.

TheWarStore Shipping Policy:
We are fully committed to shipping your order as quickly as possible. It is our experience that fast shipping starts long before the package is boxed up. At TheWarStore, not only are we working hard everyday to get your packages in the mail, but we also have several policy measures in effect to assure our customers that We Ship Fast!

  • Inventory:
    First, we have massive on hand inventory. This is not a basement run or mom and pop store with nothing instock. We work very closely with our vendors and work hard at keeping proper inventory levels here in our New York Worldwide Headquarters. The first key to fast shipping, is having it on hand to send out!
  • FREE Backorder Shipping on orders over $100.00:
    We don't hold shipping for backorders. If your order is over $120.00 and an item comes up backordered by the manufacturer and cannot be corrected quickly the rest of your order will ship without it and the backordered items will follow later at no extra cost to you!
  • FREE Insurance on all Orders - We Insure it ourselves!
    UPS and USPS work surprisingly well considering the volume of packages they deliver daily. We have found that even at our volume less than half a dozen of our packages are lost every year. If a TheWarStore package is "lost in transit" to you (declared 'lost' after UPS Investigation, or no longer moving in USPS system after 2 weeks/8 weeks for APO/FPO) we will replace it ourselves or refund it if we cannot replace it.

Internet orders are our bread and butter, we know how to get them done right. Since 1999 we have been delighting customers with our personal service and fast shipping. I am sure you will be delighted as well!
Thanks for shopping here!
Neal Catapano